← Resources

Support without judgment

Harm Reduction

Harm reduction meets people where they are. Our teams provide practical information, compassionate support and connections to care so guests can make safer choices and seek help early.

Possible overdose or medical emergency?Call the Emergency SOS Line immediately at +1 (778) 949-1010. Do not leave the person alone.
01

Sanctuary

A calm, welcoming space available around the clock for guests who need to step away from stimulation, regulate, rest or receive compassionate emotional support. Sanctuary volunteers can listen without judgment and connect you with additional services when needed.

02

Safe Haven

A more private, supported space within the harm-reduction system for guests experiencing distress, interpersonal harm or a need for increased safety. Access is coordinated with the appropriate Public Safety and support teams based on the guest’s needs and consent.

03

Outreach

A mobile team that moves throughout the festival, checks in with guests, shares practical health and safety information, identifies emerging concerns and helps people reach Medical, Sanctuary, Security or other supports.

04

Safety Outposts

Visible, approachable help points located throughout the festival. Stop at an Outpost for directions, basic support, safety information or help contacting the appropriate response team.

05

ANKORS

ANKORS provides confidential harm-reduction support, including drug checking, safer-use education, harm-reduction supplies, overdose-prevention information and naloxone support. The team can also provide sexual-health information, supplies and referrals to community resources.

Plan your visit

Hours of Operation

Overnight closing times occur the following morning. Hours may change if operational conditions require it.

Supplies, Education & Information Booth

Visit for harm-reduction supplies, practical education and general information.

Thursday
10:00 a.m. – 2:00 a.m.
Friday
8:00 a.m. – 4:00 a.m.
Saturday
8:00 a.m. – 4:00 a.m.
Sunday
8:00 a.m. – 2:00 a.m.

ANKORS

Confidential drug checking, safer-use education, supplies and overdose-prevention support.

Wednesday
6:00 p.m. – 8:00 p.m.
Thursday
12:00 p.m. – 12:00 a.m.
Friday
10:00 a.m. – 2:00 a.m.
Saturday
10:00 a.m. – 2:00 a.m.
Sunday
10:00 a.m. – 2:00 a.m.

Raven & Hidden Ridge

Safety Outposts

Your one-stop location to reach our Harm Reduction team or ask for help with any safety or medical concern.

Friday
6:00 p.m. – 6:00 a.m.
Saturday
6:00 p.m. – 6:00 a.m.
Sunday
6:00 p.m. – 6:00 a.m.

Remember

You will not get in trouble for asking for help

Tell the team what you know, including what may have been taken. Accurate information helps responders provide safer and faster care.

Return to safety resources